Privacy Policy

Billapp app­re­cia­tes your visit to our web­site and your inte­rest in our com­pany and ser­vices. Please make sure you read the fol­lo­wing state­ment care­fully before you trans­mit any per­so­nal infor­ma­tion to our website.

Pri­vacy and data secu­rity are a high prio­rity for us and the com­pa­nies we are asso­cia­ted with world­wide. The­re­fore we want you to know that your per­so­nal data and that of your cust­o­mers are in good hands.

Our pri­vacy policy applies only to these web­sites ope­ra­ted by Artur Goldmann, Tribünenweg 34 F, 22111 Hamburg, Germany.

Our pri­vacy policy does not extend to the web­sites of third par­ties or those of other pro­vi­ders that are lin­ked to our web­site. As such, the data pro­tec­tion pro­vi­si­ons on third party web­sites may dif­fer from ours. Any busi­ness activi­ties that are under­ta­ken on third party web­sites are sub­ject to the pri­vacy poli­cies of those web­sites. Infor­ma­tion about the pri­vacy policy of the other pro­vi­der may be avail­able on the rele­vant sites. We the­re­fore urge you to read it carefully.

Please note that pri­vacy levels in the United Sta­tes and other non-EEA coun­tries (except Switz­er­land, Argen­tina and Canada) have been recognised by the Euro­pean Union to date as ina­de­quate as defined by the EU data pro­tec­tion direc­tive (95/46/EC).

Per­so­nal data are indi­vi­dual details about the per­so­nal and mate­rial cir­cum­stan­ces of a spe­ci­fic or iden­ti­fia­ble natu­ral per­son, so it is infor­ma­tion that iden­ti­fies a per­son or makes them iden­ti­fia­ble. All the data are sub­ject to spe­cial pro­tec­tion in accor­dance with data pro­tec­tion legis­la­tion, which we safe­guard by tech­ni­cal and orga­ni­sa­tio­nal means.

Collec­tion, pro­ces­sing and use of data

We assure you that the collec­tion, pro­ces­sing and use of your per­so­nal data and that of your cust­o­mers is in strict com­pli­ance with data pro­tec­tion laws, in par­ti­cu­lar by obser­ving the federal data pro­tec­tion act (BDSG) and the act on data pro­tec­tion in tele­ser­vices (TDDSG).

Per­so­nal data are collec­ted and used on our web­site only to the con­trac­tual and tech­ni­cal extent requi­red. Under no cir­cum­stan­ces are data sold or pas­sed to third par­ties for other than the above­men­tio­ned reasons.

Billapp auto­ma­ti­cally collects and stores infor­ma­tion in your ser­ver log files, which your brow­ser trans­mits to us. These are:

Billapp collects per­so­nal data, in par­ti­cu­lar when you regis­ter. As such, your com­pany name, first and last name, street and num­ber, post­code, city, coun­try and email address are reques­ted. You can add addi­tio­nal per­so­nal data volun­ta­rily when crea­ting an exten­ded pro­file.
Billapp only uses per­so­nal infor­ma­tion for the fol­lo­wing purposes:

To accept, pro­cess and exe­cute your order / contract
To pro­vide ser­vices in con­nec­tion with making avail­able elec­tro­nic keys, access codes and other data that are requi­red to access our asso­cia­tes’ sites, so you can avail your­self of pro­ducts, updates or services
To trans­mit data to indus­try pro­tec­tion agen­cies or the credit sys­tem, whose job it is to prevent fraud
To renew your sub­scrip­tion to pro­ducts and services
To gua­ran­tee effec­tive cust­o­mer ser­vice and / or tech­ni­cal sup­port for your products
To notify you of our ser­vices with regards to innovations
To send news­let­ters or other adver­ti­sing mate­rial as well as imple­ment other pro­mo­ti­ons, pro­vi­ded you have given us your consent to do so
For other pur­po­ses, which we inform you of regu­larly and if per­mit­ted by law
We only trans­fer per­so­nal data to govern­ment bodies and aut­ho­ri­ties if requi­red by law. User-related data collec­ted as part of this agree­ment is usually dele­ted or blo­cked if need be at the end of the calen­dar year fol­lo­wing the end of the contract.

If sta­tutory pro­vi­si­ons or third party rights are vio­la­ted, Billapp reser­ves the right to store your user-related data even beyond the can­cel­la­tion or blo­cking of your user pro­file for a rea­son­able period until the facts of the mat­ter are clarified.

Our web­sites use what are known as coo­kies in several pla­ces. Coo­kies are small text files that are pla­ced on your com­pu­ter and stored by your brow­ser. Their pur­pose is to make our ser­vice more user-friendly, effec­tive and secure. Most of the coo­kies we use are refer­red to as “ses­sion coo­kies”. They are auto­ma­ti­cally dele­ted at the end of your visit. Coo­kies cause no harm to your com­pu­ter and con­tain no viruses.

Google Analytics
This web­site uses Google Ana­lytics, a web ana­ly­sis ser­vice of Google Inc. (“Google”). Google Ana­lytics uses coo­kies or text files that are stored on your com­pu­ter and enable us to ana­lyse your use of the web­site. The infor­ma­tion gene­ra­ted by the coo­kie about your use of the web­site is nor­mally trans­fer­red to a Google ser­ver in the US and stored there. In cases where IP anony­mi­sa­tion is activa­ted on this web­site, howe­ver, your IP address will be trun­ca­ted wit­hin the mem­ber sta­tes of the Euro­pean Union or in other sta­tes that are party to the agree­ment on the Euro­pean Eco­no­mic Area. Only in excep­tio­nal cases will the com­plete IP address be trans­mit­ted to a Google ser­ver in the US and trun­ca­ted there. On behalf of this website’s ope­ra­tor, Google will use this infor­ma­tion to eva­luate your use of the site, to com­pile web­site activity reports and pro­vide fur­ther ser­vices asso­cia­ted with the web­site and inter­net usage to the web­site ope­ra­tor. The IP address trans­mit­ted as part of Google Ana­lytics by your brow­ser is not mer­ged with other data by Google. You can prevent the sto­rage of coo­kies in your brow­ser soft­ware pre­fe­ren­ces; we point out, howe­ver, that in this case you may not be able to fully use all the fea­tures of the web­site. You can also prevent the collec­tion of data gene­ra­ted by the coo­kie rela­ted to your use of the web­site (inclu­ding your IP address) being sent to and pro­ces­sed by Google by fol­lo­wing the link and down­loading and instal­ling the avail­able brow­ser plugin.

More details are avail­able on gene­ral infor­ma­tion about Google Analytics and pri­vacy. We remind you that on this web­site the Google Ana­lytics code has been exten­ded to “gat._anonymizeIp();” to ensure anony­mous collec­tion of IP addres­ses (known as IP masking).

Per­so­nal data security
Cust­o­mers who work on Billomat’s sys­tem online are con­nec­ted to a secure ser­ver that encrypts their infor­ma­tion and all traf­fic as well as pass­words, inso­far as the cust­o­mer is pay­ing for the ser­vice. This makes it extre­mely dif­fi­cult if not impos­si­ble for third par­ties to gain unaut­ho­ri­sed access to your per­so­nal data.

Users’ rights
On request we notify you wit­hout delay and free of charge in accor­dance with the law whe­ther and which per­so­nal data we have stored for you. Ent­ries may be modi­fied or dele­ted at the user’s request. If it is not pos­si­ble to delete data due to sta­tutory reten­tion requi­re­ments, your data is locked until the reten­tion period expi­res, i.e. the data is exclu­ded from fur­ther use.

Billapp wis­hes to keep your per­so­nal infor­ma­tion as accu­rate and up to date as pos­si­ble. If you find the per­so­nal infor­ma­tion we have about you is not cor­rect, please inform us in wri­t­ing or by email at the address given below. On recei­ving your request Billapp will attempt to cla­rify the mat­ter and under­take the necessary cor­rec­tions, addi­ti­ons and dele­ti­ons as soon as possible.

Besi­des this, it is up to you whe­ther you wish to make your per­so­nal data avail­able to Billapp or not. You can also revoke your consent to us to pro­cess your per­so­nal data for mar­ke­ting pur­po­ses at the address given below, if you have ever given your consent to this pre­viously. We wish to point out, howe­ver, that if you do not make your per­so­nal data avail­able to us, we are not in a posi­tion to pro­cess your order or to inform you of offers that may be of inte­rest to you.

You can also prevent coo­kies being instal­led in your brow­ser soft­ware pre­fe­ren­ces; we point out, howe­ver, that in this case you may not be able to fully use all the fea­tures of the website.

Fur­ther information
Your trust is import­ant to us. The­re­fore, we are always happy to respond to any ques­ti­ons you might have about how your per­so­nal data is pro­ces­sed. If you have any ques­ti­ons that this pri­vacy policy state­ment was unable to ans­wer or any com­ments, please con­tact the following:

letter: Artur Goldmann, Tribünenweg 34 F, 22111 Hamburg, Germany

Last modified: 29.02.2012

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