Billapp appreciates your visit to our website and your interest in our company and services. Please make sure you read the following statement carefully before you transmit any personal information to our website.
Privacy and data security are a high priority for us and the companies we are associated with worldwide. Therefore we want you to know that your personal data and that of your customers are in good hands.
Please note that privacy levels in the United States and other non-EEA countries (except Switzerland, Argentina and Canada) have been recognised by the European Union to date as inadequate as defined by the EU data protection directive (95/46/EC).
Personal data are individual details about the personal and material circumstances of a specific or identifiable natural person, so it is information that identifies a person or makes them identifiable. All the data are subject to special protection in accordance with data protection legislation, which we safeguard by technical and organisational means.
Collection, processing and use of data
We assure you that the collection, processing and use of your personal data and that of your customers is in strict compliance with data protection laws, in particular by observing the federal data protection act (BDSG) and the act on data protection in teleservices (TDDSG).
Personal data are collected and used on our website only to the contractual and technical extent required. Under no circumstances are data sold or passed to third parties for other than the abovementioned reasons.
Billapp automatically collects and stores information in your server log files, which your browser transmits to us. These are:
Billapp collects personal data, in particular when you register. As such, your company name, first and last name, street and number, postcode, city, country and email address are requested. You can add additional personal data voluntarily when creating an extended profile.
Billapp only uses personal information for the following purposes:
To accept, process and execute your order / contract
To provide services in connection with making available electronic keys, access codes and other data that are required to access our associates’ sites, so you can avail yourself of products, updates or services
To transmit data to industry protection agencies or the credit system, whose job it is to prevent fraud
To renew your subscription to products and services
To guarantee effective customer service and / or technical support for your products
To notify you of our services with regards to innovations
To send newsletters or other advertising material as well as implement other promotions, provided you have given us your consent to do so
For other purposes, which we inform you of regularly and if permitted by law
We only transfer personal data to government bodies and authorities if required by law. User-related data collected as part of this agreement is usually deleted or blocked if need be at the end of the calendar year following the end of the contract.
If statutory provisions or third party rights are violated, Billapp reserves the right to store your user-related data even beyond the cancellation or blocking of your user profile for a reasonable period until the facts of the matter are clarified.
Our websites use what are known as cookies in several places. Cookies are small text files that are placed on your computer and stored by your browser. Their purpose is to make our service more user-friendly, effective and secure. Most of the cookies we use are referred to as “session cookies”. They are automatically deleted at the end of your visit. Cookies cause no harm to your computer and contain no viruses.
More details are available on general information about Google Analytics and privacy. We remind you that on this website the Google Analytics code has been extended to “gat._anonymizeIp();” to ensure anonymous collection of IP addresses (known as IP masking).
Personal data security
Customers who work on Billomat’s system online are connected to a secure server that encrypts their information and all traffic as well as passwords, insofar as the customer is paying for the service. This makes it extremely difficult if not impossible for third parties to gain unauthorised access to your personal data.
On request we notify you without delay and free of charge in accordance with the law whether and which personal data we have stored for you. Entries may be modified or deleted at the user’s request. If it is not possible to delete data due to statutory retention requirements, your data is locked until the retention period expires, i.e. the data is excluded from further use.
Billapp wishes to keep your personal information as accurate and up to date as possible. If you find the personal information we have about you is not correct, please inform us in writing or by email at the address given below. On receiving your request Billapp will attempt to clarify the matter and undertake the necessary corrections, additions and deletions as soon as possible.
Besides this, it is up to you whether you wish to make your personal data available to Billapp or not. You can also revoke your consent to us to process your personal data for marketing purposes at the address given below, if you have ever given your consent to this previously. We wish to point out, however, that if you do not make your personal data available to us, we are not in a position to process your order or to inform you of offers that may be of interest to you.
You can also prevent cookies being installed in your browser software preferences; we point out, however, that in this case you may not be able to fully use all the features of the website.
letter: Artur Goldmann, Tribünenweg 34 F, 22111 Hamburg, Germany
Last modified: 29.02.2012